Choosing a boarding facility can be challenging. Every responsible pet owner wants their pets to be well taken care of and have a positive and enriching experience. Your boarding facility can ease their worries by offering reliable, high-quality care, helping you attract new clients and keeping the ones you already have. There are several ways to demonstrate that you prioritize the health and safety of the animals under your care.
Tour of the Veterinary Kennels
Clients appreciate the opportunity to tour the boarding facility and see firsthand how the animals are housed and cared for. It’s worth investing in high-quality veterinary kennels that are safe, functional, and aesthetically appealing. Look for spacious cat condos that fit your space and hold up to leaks. Ideally, they should also offer vertical space to accommodate a cat’s natural instinct to climb.
Similarly, your dog kennels should offer a comfortable home while keeping them safe, secure, and clean. Look for enhanced welding and one-handed door operation to safeguard against escapes and wiggling pups. TriStar Vet’s veterinary kennels also feature cross-breaks, providing greater strength against high-energy dogs.
Separation of Species
Separating species is crucial for the animals’ sense of safety and well-being. Ideally, your boarding facility should house cats well away from dogs, ensuring that barking is muted. If your boarding facility accommodates exotic pets, such as guinea pigs, maintaining clear separation and providing a calm, stress-free environment becomes even more essential. These animals can be highly susceptible to illness due to stress.
Exercise Facilities
Even small breeds of dogs need daily exercise. Pet owners look for a spacious and clean outdoor run where their beloved pups can play and enjoy social interaction under supervision. They also enjoy seeing boarding facilities that offer indoor exercise spaces when extreme temperatures or otherwise poor weather limit outdoor exercise.
Similarly, cats need plenty of space to stretch their legs and play. Set up play areas with plenty of scratching posts, cat trees, toys, and similar enrichment items.
Strict Standards of Cleanliness and Hygiene
Cleanliness is one of the top things pet owners look for in a boarding facility. When touring a boarding facility, clients will quickly notice if cleanliness is not up to their standards. Clients prefer to use a facility that is ventilated and well-maintained. While mild odors are natural when housing multiple animals, any strong or lingering smell may signal inadequate cleaning practices and should be promptly addressed.
Consider investing in veterinary kennels designed specifically to promote cleanliness when designing or upgrading your boarding facility. Trench drains are essential. At TriStar Vet, we use a solid design with fully welded 14-gauge stainless steel. This means they’ll never shift around, become warped, or leak. The sloping allows urine to run directly into the floor drain (custom drain sizing available).
Sufficient Numbers of Qualified Staff
Another key consideration for pet owners when choosing a boarding facility is the staff. Pet owners aren’t likely to choose a chronically understaffed facility, which can indicate their pet won’t receive all the care and attention needed. Nor will they choose a boarding facility with inattentive, poorly trained staff.
Consider strengthening your staff training practices for new hires and experienced veterans. They should also be well-trained in animal care and possess pet first aid and CPR certifications. Hold periodic staff development programs to ensure your team members have the skills and knowledge to bolster your facility’s reputation.
Contact TriStar Vet Today
At TriStar Vet, we have a longstanding tradition of designing high-performance kennels and veterinary pet boarding products that keep animals safer and more comfortable and impress staff with their outstanding functionality, ease of maintenance, and ergonomic design. Contact our animal care experts to discuss your boarding facility’s needs.