Tim Nichols was very helpful. Recommended him several times already.

  • The doors for the runs are beautiful & am pleased as punch about the quality.
  • The installation was straight forward.
  • The packaging they were in protected them during the trip here without so much as a smudge.
  • I am very happy with your company & have already recommended you to another hospital.

I have already recommended Tri-Star to a few colleagues! Thanks for making it easy.

Second time outfitting my buildings with these doors. The first set is 6 years old and has been beaten on daily. There are zero issues with those doors after 6 years. Kind of unbelievable really. Quality product.

Wonderful experience from start to finish

We had a very unique custom order, and the design team was terrific to work with to help us get what we needed. The product is fabulous and very high quality and I adore it.

Looking to build fierce loyalty and lasting relationships with your practice’s clients? Make it fun to do business with you! After all, the pet world is a funny, loving, warm and fuzzy world, and it pays to celebrate and support the pet-people bonds in your town.

Halloween is a great time to offer a fun time — and excellent service — to the pet owners in your community… and to stand apart from other practices.

Here are 5 tips to make your Halloween party “scary good;” something your clients will love and remember, making it worthwhile for them and for you.

Continue reading 5 Tips for a Scary Good Veterinary Practice Halloween Party

About 18 months ago, we posted a blog entry that explained how a three-month lead-time is the general rule of thumb when working with your contractor to specify and order veterinary work centers, cabinets, kennels, and other equipment.

We mentioned that practice owners and architects have been surprised by the length of time it can take from design to completion when building or renovating a practice… and sometimes this can be a cause of frustration.

The great news is — today our lead-time is typically shorter than three months for most veterinary medical equipment and supplies. Now our team can accommodate most production schedules. See what this means to you. 

Continue reading Count on Shorter Lead Times for Your Veterinary Medical Equipment

Veterinary open houses – are they worth doing? Do they really bring in new business, and most importantly, more revenue?

Some clinics would say no, open houses haven’t worked for them. Other practices love opening their doors for a local pet-parent celebration during the holidays or as an annual neighborhood event.

So what’s the difference between the clinic teams that feel Open Houses are “totally worth it” versus “a waste of time?” Let’s find out.

Here are 3 Open House ideas we found that really work as part of a smart veterinary business plan.

Continue reading Make These 3 Open House Tips a Part of Your Veterinary Business Plan

If your veterinary practice is looking to make some nice revenue from boarding, daycare and/or dog grooming services this summer — we’d like to help you. After all, we talk with practices all the time to create successful dog kennel designs, and we’ve seen some awesome ideas for boosting bookings.

Summer’s a great time to offer incentives and extras that will make local pet parents choose you for boarding and grooming.

Here are some ideas to help you showcase your veterinary boarding services and equipment, so local pet owners know why you’re the best choice this summer.

Continue reading Let’s Fill Up Your Veterinary Boarding and Grooming Schedule This Summer